I’m always searching for persuasive ways to convey the potential of dialogue practices in changing our everyday conversations. While I know, as an experience, the distinctive feel of a conversation shaped by the principles and practices of dialogue, I find it difficult to put into words. Others struggle too. Clients say they handle their important …
Most leadership is enacted through the medium of conversation – whether meetings, presentations or one-to-ones. Yet many of us don’t pay attention to the ‘how’ of our conversations – we focus on the ‘what’. We don’t consider how we’ll create the conditions for exchanges that generate both good outcomes and greater rapport and confidence amongst …
In the Sunday Times in April 2020, Helen Fielding revisited Bridget Jones, writing an extract from her self-isolation diaries. The piece offered light relief in disturbing times. It also touched on an issue that’s live for me. At 7.29am, Bridget is FaceTiming her friend Miranda. In the absence of her usual grooming regime, Miranda is …